Effective Date: 27.05.2024
Woodencraft by Emily (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect, how we process it, and your rights regarding your personal data.
1. Data Controller
The data controller of your personal data is Woodencraft by Emily, located at 45 Farne Avenue WF29EE Wakefield, United Kingdom.
2. Personal Data We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number.
- Order Information: Shipping address, order details, purchase history.
- Technical Data: IP address, browser type, device information, cookie data.
- Payment Data: Payment details necessary to process transactions (e.g., credit card number, bank account details).
3. Purpose of Data Processing
Your personal data may be processed for the following purposes:
- Fulfilling orders and delivering products.
- Customer service and technical support.
- Sending information about products, promotions, and offers (with your consent).
- Analytics and improvement of our services and website.
- Complying with legal obligations (e.g., tax regulations).
4. Legal Basis for Processing
The processing of your personal data is based on:
- Your consent (Article 6(1)(a) GDPR) – e.g., for newsletter subscriptions.
- The necessity to perform a contract (Article 6(1)(b) GDPR) – e.g., processing orders.
- Compliance with legal obligations (Article 6(1)(c) GDPR) – e.g., keeping invoices.
- Our legitimate interests (Article 6(1)(f) GDPR) – e.g., improving service quality, direct marketing.
5. Data Recipients
Your data may be shared with the following categories of recipients:
- Courier and delivery companies.
- Payment processing providers.
- IT and hosting service providers.
- Government authorities if required by law.
6. Data Transfers Outside the EEA
We do not transfer your personal data outside the European Economic Area (EEA) without your explicit consent, unless it is necessary for the performance of a contract with you.
7. Data Retention Period
Your personal data will be retained for the period necessary to fulfill the purposes for which it was collected, including:
- Order data – for the duration of the contract and as required by tax regulations.
- Marketing data – until you withdraw your consent.
- Technical data – for the period specified in our cookie policy.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data.
- Rectification: You have the right to request the correction of inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your data (“right to be forgotten”).
- Restriction: You have the right to request the restriction of data processing.
9. How to Exercise Your Rights
To exercise your rights, please contact us at:
- Email: contact@woodencraftbyemily.co.uk
We will respond to your request within one month of receipt.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: contact@woodencraftbyemily.co.uk